Refund policy

 

At Aurévelle, we are committed to providing high-quality skincare products. 

Try Aurévelle with confidence.  30-Day Satisfaction Guarantee.  

Every formula is carefully selected and quality checked. 

Store Credit Eligibility

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@aurevelle.co with:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

Once reviewed and approved, a store credit will be issued for the value of the eligible item.  Store credit may be used toward future purchases and is non-transferable and not redeemable for cash.

Order Cancellations

Orders may only be canceled before processing begins.  Once an order has been processed or shipped, it cannot be canceled.

Contact Us

For questions regarding your order, please contact:
support@aurevelle.co
www.aurevelle.co

Aurévelle Support